Frequently asked questions

Everything about sending money with Cameroon's biggest cross-border remittance and virtual card platform — countries, currencies, fees, cards, crypto, and getting started.

About Dutch Remit

Is Dutch Remit Cameroon's biggest remittance platform?

Yes. Dutch Remit is Cameroon's biggest cross-border remittance and virtual card platform, and one of Africa's leading platforms for sending money and spending online, with coverage reaching Europe, the UAE and Asia.

How many countries can I send money to?

Dutch Remit reaches 120+ countries in total. Mobile money and bank payouts land instantly across a confirmed set of African, European and North American countries, and wire transfers extend that reach into Europe, the UAE, Asia and beyond for larger, business-style payments.

How many currencies does Dutch Remit support?

Dutch Remit supports 20+ currencies, including local African money like the Central African CFA franc (XAF), Nigerian Naira (NGN) and Ghanaian Cedi (GHS), alongside major world currencies like USD, EUR and GBP, and stablecoins USDC and USDT.

What fintech infrastructure powers Dutch Remit?

Dutch Remit is built on global fintech infrastructure, using licensed payment partners for mobile money, bank transfers, virtual cards and currency exchange, so every transfer runs on real, regulated rails rather than a black box.

Is Dutch Remit safe to use?

Yes. Dutch Remit works with licensed payment partners for every transfer, deposit, and withdrawal — money never moves outside those real, regulated rails.

Sending to Cameroon and Africa

Can I send money to Cameroon with Dutch Remit?

Yes. Cameroon is Dutch Remit's home market — mobile money transfers to Cameroon in Central African CFA francs (XAF) typically arrive in about a minute.

Does Dutch Remit support local currencies?

Yes. Your wallet balance can be held in XAF, USD or USDT, and Naira (NGN) or Cedi (GHS) become available once you set up a local bank account in that currency — real local money, not just US dollars.

How fast do transfers arrive?

Mobile money transfers typically arrive in about a minute. Bank transfers usually take minutes to a few hours. Business-style wire transfers to Europe, the UAE, Asia and beyond settle in 1 to 4 business days.

Getting started

How do I sign in to Dutch Remit?

Enter your email address and we'll send you a one-time code. There's no password to remember — enter the code to sign in.

I didn't receive my sign-in code. What should I do?

Double-check there are no extra spaces in your email address, check your spam folder, and use the Resend code option. If you're still stuck, you may not have created an account yet — try Sign Up instead.

Do I need an account to use Dutch Remit?

You can continue as a guest to explore the app first, but you'll need to create an account to save your details and send real transfers.

Deposits, withdrawals and crypto

How do I deposit money?

Choose mobile money, Orange Money, bank transfer, or crypto as your deposit method. Each method shows you exactly what currency you're depositing in before you confirm.

How do I top up or withdraw funds?

Dutch Remit supports mobile money, bank transfer, and crypto for topping up or withdrawing funds.

Can I deposit or withdraw crypto?

Yes. Choose Crypto as your method and Dutch Remit will give you a real wallet address for deposits, or ask for your destination wallet address for withdrawals. A small network fee plus a 1% platform fee applies on top of what the payment processor charges.

What is a Dutch Remit bank account, and why do I need one?

For corridors our main payment partner doesn't directly cover, Dutch Remit routes your money through a real local bank account in that currency first, then completes the transfer. It's a one-time setup per currency, with a small one-time fee.

Cards and invites

How do virtual cards work?

Create a virtual card, fund it from your USD or local-currency wallet balance, and spend it anywhere Visa or Mastercard is accepted online. You can freeze, top up, or close a card at any time.

How do I invite friends to Dutch Remit?

From your Profile, choose how you'd like to share your invite — SMS, WhatsApp, Facebook, Telegram, email, or any other app on your phone.

Still stuck?

Reach out any time through the Help & Feedback option in Settings once you're signed in.